Frequently Asked Questions (FAQ)

Welcome to Gideon Digital Class! Here, we have answered the most common questions asked by our users.

1. Payment and Purchase Related

Q: How can I purchase a course? What payment methods are available? A: You can easily purchase a course directly from our website. We accept all major payment methods, including UPI (e.g., PhonePe, Google Pay), debit card, credit card, and net banking. Our payment process is completely secure.

Q: Will I receive an invoice after payment? A: Yes, as soon as your payment is successful, an invoice will be sent to your registered email address.

2. Course Access Related

Q: When will I get access to the course after making the payment? A: You will get immediate access to the course as soon as the payment is successful. You can start learning by logging into your account and visiting the ‘My Courses’ section.

Q: How long will I have access to the course? A: The validity period for each course may vary. Please check the ‘Validity’ or ‘Access Duration’ on the course details page before making a purchase.

Q: Can I watch the classes on mobile, tablet, and computer? A: Yes, our platform is fully responsive. You can easily access the classes from any of your devices (mobile, tablet, or computer).

Q: Can I download the course videos? A: To protect our intellectual property, videos cannot be downloaded. However, you can watch them online as many times as you like throughout your course validity period.

3. Course Content Related

Q: Are these courses suitable for beginners? A: Yes, most of our courses, especially ‘WordPress for Beginners’ and the ‘From Zero to Pro’ series, are designed with beginners in mind. We teach all topics from the ground up.

Q: Will I receive a certificate after completing the course? A: Yes, upon successful completion of the course, you will be able to download a ‘Completion Certificate’ directly from your account.

Q: What is the language of instruction for the courses? A: All our courses are taught in a simple and easy-to-understand mix of Nepali and Hindi.

4. Technical and Other Questions

Q: What should I do if I forget my password? A: Go to the login page and click on the ‘Forgot Password’ link. Follow the instructions sent to your email to create a new password.

Q: How can I get support if I have a question while studying a course? A: If you have any course-related questions, you can contact us via our support email (Support@gideondigitalclass.com) or WhatsApp number (+91 8389039026). We are always ready to help you.

5. Course-Specific Questions

A. WordPress and Website Design

1. Q: Do I need any coding knowledge for the WordPress course? A: No. Our ‘WordPress for Beginners’ course is specifically designed for individuals with no prior coding knowledge. You will learn to build a professional website without writing a single line of code.

2. Q: Does this course teach how to buy a domain and hosting? A: Yes, we provide detailed guidance on how to choose, purchase, and set up your domain and hosting.

3. Q: Will I be able to build an e-commerce website after this course? A: Yes, you will learn how to build a complete e-commerce website using WooCommerce to sell products online.

4. Q: What is the difference between ‘WordPress for Beginners’ and ‘WordPress Freelancing Mastery’? A: The ‘Beginners’ course teaches you how to build a website, while the ‘Freelancing Mastery’ course teaches you how to find clients, win projects, and earn money using your WordPress skills.

5. Q: Will I also learn how to secure a WordPress website? A: Yes, we teach about essential security plugins and best practices to keep your website safe.

6. Q: Do I need to buy any premium themes or plugins for the course? A: No. We teach you how to build a powerful website using free themes and plugins.

B. Digital and Social Media Marketing

7. Q: What will I learn in the ‘Digital Marketing Mastery’ course? A: In this course, you will learn all the important aspects of digital marketing from scratch, including SEO, social media marketing (Facebook, YouTube), email marketing, content marketing, and Google Analytics.

8. Q: Do I need any prior experience to learn digital marketing? A: No, this course is designed for beginners and requires no prior experience.

9. Q: Does the ‘Facebook Marketing’ course cover running ads? A: Yes, it provides detailed lessons on how to create effective ad campaigns for Facebook and Instagram, how to choose a target audience, and how to manage your budget.

10. Q: Does the ‘YouTube Mastery’ course teach channel monetisation? A: Yes, we teach you how to meet YouTube’s criteria to monetise your channel and how to generate income through various methods.

11. Q: How does the ‘WhatsApp Mastery’ course help in growing a business? A: It teaches you how to use WhatsApp Business to build better customer relationships, send automated messages, and increase sales.

12. Q: Who is the ‘LinkedIn Mastery’ course for? A: This course is for students, job seekers, and professionals who want to build a strong professional profile, network effectively, and find better career opportunities.

13. Q: Is there information on Google Ads and Analytics in the course? A: Yes, our ‘Digital Marketing Mastery’ course covers the basics of Google Ads and the use of Google Analytics to track website performance.

C. Graphics Design and Canva

14. Q: Do I need to buy expensive software for the ‘Graphics Design’ course? A: No. In our ‘Graphics Design’ and ‘Canva Mastery’ courses, we teach you how to create stunning designs using powerful and free tools like Canva.

15. Q: Will I be able to create logos, banners, and social media posts after this course? A: Absolutely. You will be able to create professional designs such as logos, Facebook posts, YouTube thumbnails, Instagram stories, and much more.

16. Q: Are the basic principles of design taught in the course? A: Yes, we also cover the fundamental principles of design like colour theory, typography, and layout to make your designs look appealing.

17. Q: Does the ‘Canva Mastery’ course also cover Canva Pro features? A: We primarily focus on the free version of Canva, but we also provide information on the benefits of Canva Pro and some of its key features.

D. Career and Freelancing

18. Q: Will these courses help me start a freelancing career? A: Definitely. Courses like our ‘WordPress Freelancing Mastery’ are specifically focused on freelancing. After learning other skills (like digital marketing and graphic design), you can also easily start your freelancing journey.

19. Q: Does the freelancing course teach how to find clients? A: Yes, we teach you practical methods to find clients on platforms like Upwork and Fiverr, as well as through social media.

20. Q: Is there information on how to determine the pricing for my work? A: Yes, we guide you on how to set fair prices for your projects based on your skills and experience.

E. General Course Structure

21. Q: Are the courses only theoretical, or do they include practical projects? A: All our courses are practical and project-based. You will learn by doing the tasks along with the video lessons.

22. Q: Is there an exam or assignment at the end of the course? A: Some courses may have small quizzes or assignments to test your knowledge, but there are no major exams. Our primary goal is to teach you practical skills.

23. Q: Are the courses pre-recorded or live classes? A: All our courses consist of prerecorded videos. The advantage of this is that you can learn at your own pace, at any time, and watch the lessons as many times as you need.